Shipping policy
Order Processing Time
At Lumiattire, we strive to process your orders quickly and safely. Every item will go through careful quality checks and proper packaging before shipment. Orders normally take 1 to 3 business days to process after payment confirmation. During busy seasons or large promotional campaigns, processing time may extend to 2–3 business days. You will receive an email alert once your package leaves our fulfillment warehouse.
Shipping Costs & Calculation
Shipping fees will be automatically calculated and shown to you securely at checkout. The final shipping cost is determined by your delivery destination, selected shipping option, and your parcel’s weight and size.
Estimated Delivery Timelines
After dispatch, delivery duration varies based on your location. Our standard estimated delivery windows are listed below: · Domestic/Primary Markets: 5 to 10 business days · International Orders: 5 to 14 business days Please note these are only estimated timelines. Actual delivery may be delayed due to local courier performance, bad weather conditions, or holiday peak periods.
Customs, Duties, and Taxes
For international shipments, customs duties, import taxes or other related fees may be charged by the destination country. All such charges are borne solely by the recipient and are not covered in your checkout total or shipping fee. We suggest you consult your local customs authority to check for possible import charges before placing an order. Any packages sent back to us because of unpaid duties may incur a restocking fee.
Order Tracking & Support
A shipping confirmation email with your tracking number will be sent out right after your parcel is shipped. If you need help tracking your shipment or have logistics-related questions, please reach out to our support team via service@lumiattire.com.
Company Information
Operating Company: Shenzhen Angyu Network Technology Co., Ltd.
Company Address: Room 301, No. 6, Lane 1, Xiapu Road, Xin'er Community, Xinqiao Subdistrict, Bao'an District, Shenzhen City
Support Email: service@lumiattire.com
Contact Phone: 15524624485
Business Hours: Monday to Friday: 9:00 AM-5:00 PM