Privacy policy

INTRODUCTION
Shenzhen Angyu Network Technology Co., Ltd. (operating as lumiattire) prioritizes protecting your personal privacy while providing premium retail products. This Privacy Policy details how we gather, handle and secure your personal information, complying with global privacy standards including GDPR and CCPA.

CATEGORIES OF DATA COLLECTED
We collect information in a transparent manner to support smooth online shopping experiences. The types of data we collect are listed below: Identification Data: Full name, email address, contact number, shipping and billing addresses, required for order fulfillment and delivery confirmation. Financial Information: Encrypted payment information handled via PCI-compliant payment gateways. We use secure tokenization technology and do not store raw sensitive credit card data on our servers. Transactional History: Records of your orders, return requests and product preferences. Technical Data: Device IDs, IP addresses and browser information collected automatically to maintain stable website performance. Communication Records: Messages exchanged with our customer support team, including support tickets and consultation content.

PURPOSE OF DATA PROCESSING
Your personal data helps us deliver reliable customer services: Order Fulfillment: Process payments, coordinate shipments with logistics partners, and handle after-sales return and exchange requests. Security Protection: Deploy anti-fraud systems to secure your transaction data and prevent unauthorized activities. Service Optimization: Analyze anonymized browsing behavior to upgrade website functions and refine our product selection.

COOKIE IMPLEMENTATION
Our cookie setup respects your privacy choices: Essential Cookies: Required to maintain user sessions and save shopping cart data. Preference Cookies: Save your selected language and regional settings. Analytical Cookies: Gather aggregated usage statistics to optimize website structure. Marketing Cookies: Deliver tailored promotional content. These cookies will only activate with your permission.

SECURITY MEASURES & DATA RIGHTS
We adopt enterprise-level security safeguards, including TLS 1.3 encryption for all data transmission. Subject to applicable local laws, you can exercise your rights to access, correct, limit processing or delete your personal data by reaching our compliance team via service@lumiattire.com. We aim to reply to legitimate privacy requests within 5 business days.

COMPANY INFORMATION
Operating Company: Shenzhen Angyu Network Technology Co., Ltd. 

Company Address: Room 301, No. 6, Lane 1, Xiapu Road, Xin'er Community, Xinqiao Subdistrict, Bao'an District, Shenzhen City

Support Email: service@lumiattire.com

Contact Phone: 15524624485

Business Hours: Monday to Friday: 9:00 AM-5:00 PM